In-House Training

Developing an In-House Training Curriculum

Columns: 11/15/2016 MIKE LYNCH

You’ve decided who you’re going to train. You’ve assessed your CNC operator needs. Now it’s time to figure out exactly what content you’re going to teach.

Pre-developed Vs. Your Own Material
Several companies provide CNC training in a variety of formats, including online classes, CD-ROM courses and self-study manuals. These training options tend to be somewhat generic, encompassing what the curriculum-providing company sees as general CNC machine tool usage. They may cover universal CNC topics pretty well, but will not address needs that are specific to your company. At the very least, you will probably have to add content to ensure that all of your company’s special needs are met.

You may additionally find that pre-developed CNC courses contain content that is not needed in or appropriate for your company. This means you will have to sift through the course content and choose just what you want your people to study.

The alternative, of course, is to develop your own content. While this requires more time, it will allow you to more easily target those tasks you need your people to learn. Additionally, you can use your own words and the specific product-related terminology that is currently being used by your staff.

An often appropriate solution is to incorporate both methods. Pick and choose content from a pre-developed course and supplement it with content of your own. This should minimize the time you will have to spend on course development and training while ensuring that all important topics are well-covered. The concern here is that you may come up with a disjointed curriculum. Since students will be learning from multiple sources, content may not nicely flow from one topic to the next.

Regardless of how you come up with your curriculum, you must complete the assessment process described in last month’s CNC Tech Talk column. Doing so ensures your curriculum addresses all of your training issues.

Self-paced vs. instructor-led training
The “instructor” or facilitator that you ultimately choose for a CNC class probably has additional responsibilities. Indeed, a person with enough experience to teach CNC usually occupies a pretty important company role. This person may have limited time to develop a curriculum or to train new people, and/or they may even lack the desire to do so.

If the instructor is, in fact, too busy to develop the curriculum or teach, the only alternative may be to take advantage of self-paced, pre-developed CNC courses. In this type of  program, students will learn on their own, only communicating with the instructor when they have questions.

I believe that all CNC training should include at least some instructor-led sessions. At the very least, there should be a review of content presented in the pre-developed, self-paced course to confirm that the students truly understand the material. This also gives students the opportunity to ask questions. Additionally, instructor-led content should include company-specific topics that are not included in a pre-developed course.

Developing Content
Curriculum materials should include study and evaluation methods. Study-method examples include presentations (such as lectures incorporating PowerPoint presentations), videos, reading materials and projects. Evaluation-method examples include tests, practical exercises, projects and, of course, on-the-job performance.

If you are new to curriculum development, you can find countless suggestions online. Entering search criteria like “how to develop a curriculum,” will produce many helpful links. Don’t expect your first attempts at curriculum development to be as attractive or effective as professionally developed content, but with appropriate delivery effort on your part, you should be able to get your points across to your students.

This is one reason why it is so important to choose the right candidates in the first place. Dependable and highly motivated, good learners can make even an entry-level instructor look good. If you match these traits as an instructor, training is bound to succeed.